{"id":135585,"date":"2018-02-13T17:37:59","date_gmt":"2018-02-13T22:37:59","guid":{"rendered":"http:\/\/www.sheilaomalley.com\/?p=135585"},"modified":"2018-02-13T17:37:59","modified_gmt":"2018-02-13T22:37:59","slug":"the-up-side-of-fandom","status":"publish","type":"post","link":"https:\/\/www.sheilaomalley.com\/?p=135585","title":{"rendered":"The up side of fandom"},"content":{"rendered":"<p>I went to Best Buy to visit the Geek Squad because I was immersed in some kind of intractable problem and I barely know how to plug in a lamp, let alone figure out which programs to download and whether or not Apple accepts the blah blah blah. I approached the Geek Squad desk. The young dude there seemed mildly disinterested in my issue and fobbed me off into the audio\/visual techie-lingo-I-don&#8217;t-understand area. I spoke to a girl over there, who was like, &#8220;Shit, I don&#8217;t understand your problem, you need to talk to the Geek Squad.&#8221; She walked me back to the same dude who had fobbed me off.<\/p>\n<p>(Let me just say one thing. A lot of people complain about customer service or how horrible such-and-such employee was. I get it. It&#8217;s annoying. I&#8217;ve been there. In general, I don&#8217;t share such stories just because I find them to be boring &#8211; to write AND to read.)<\/p>\n<p>This is a story about a moment that totally could have gone that way, and I think the Geek Squad guy (a kid, really, maybe 19 years old) was expecting it would go that way. I&#8217;m sure it happens to him 10 times a day. He was anticipating my bitch-fit, at least judging from how he treated me at first, with a blend of total disinterest and mild condescension (which I actually completely accept in this case, due to my being barely able to plug in a lamp without calling a 1-800 number. A mild amount of scorn from the Geek Squad is expected.)<\/p>\n<p>But I didn&#8217;t have the energy or the inclination to pitch-a-fit, and I wasn&#8217;t in any rush, so I was like, &#8220;Hello again.&#8221; There was a Keystone Cops moment between the two of them: &#8220;I sent her to you.&#8221; &#8220;Well I&#8217;m sending her back&#8221;.<\/p>\n<p>I had told him initially &#8220;If you read the instructions, it says that I need some other software to make this program work on a Mac &#8230;&#8221; (I ended up being totally right, by the way. Half an hour later, after no less than 4 people became involved in my issue, one Geek Squad guy Googled it and said, &#8220;Oh. Yeah. Mac doesn&#8217;t support this at all.&#8221; I KNEW IT.)<\/p>\n<p>The original Geek Squad guy made a kind of big show of not knowing how to fix my issue &#8230; &#8220;I don&#8217;t know much about Macs. Let me see if I can figure it out&#8221;&#8230; This did not inspire my confidence. <\/p>\n<p>He said, &#8220;Okay, let&#8217;s sign on.&#8221; I opened my laptop, signed on, and there was my wallpaper. <\/p>\n<p>\n<a href=\"https:\/\/www.sheilaomalley.com\/?attachment_id=135588\" rel=\"attachment wp-att-135588\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.sheilaomalley.com\/wp-content\/uploads\/2018\/02\/c9.jpg\" alt=\"\" width=\"845\" height=\"474\" class=\"alignnone size-full wp-image-135588\" srcset=\"https:\/\/www.sheilaomalley.com\/wp-content\/uploads\/2018\/02\/c9.jpg 845w, https:\/\/www.sheilaomalley.com\/wp-content\/uploads\/2018\/02\/c9-100x56.jpg 100w, https:\/\/www.sheilaomalley.com\/wp-content\/uploads\/2018\/02\/c9-200x112.jpg 200w, https:\/\/www.sheilaomalley.com\/wp-content\/uploads\/2018\/02\/c9-768x431.jpg 768w, https:\/\/www.sheilaomalley.com\/wp-content\/uploads\/2018\/02\/c9-400x224.jpg 400w\" sizes=\"(max-width: 845px) 100vw, 845px\" \/><\/a><\/p>\n<p>\nIt was slightly embarrassing because it reveals that &#8211; all evidence to the contrary &#8211; I am a Tween.<\/p>\n<p>Geek Squad Guy saw that freckled long-eyelashed moody-broody face and said, with no judgment, just pure enthusiasm, &#8220;Oh! You&#8217;re a <em>Supernatural<\/em> fan!&#8221;<\/p>\n<p>Which was so brilliant.<\/p>\n<p>From that point on, we were best friends. He has watched the entire series. He missed the last couple of episodes. Unfortunately, he hasn&#8217;t missed much, which I told him.<\/p>\n<p>He said, &#8220;I stopped at the point where Mary was caught in the alternate reality with Lucifer.&#8221; <\/p>\n<p>&#8220;Oh, yeah. That was pretty bad. She&#8217;s still there.&#8221; <\/p>\n<p>&#8220;Why? What is he doing to her?&#8221;<\/p>\n<p>&#8220;Well, Lucifer got out and now she&#8217;s being tortured by the Arcangel.&#8221; <\/p>\n<p>&#8220;Oh shit. Michael?&#8221; <\/p>\n<p>&#8220;Yeah. Michael. Michael has now imprisoned both Castiel and Lucifer.&#8221;<\/p>\n<p>&#8220;Have they found Jack yet?&#8221;<\/p>\n<p>&#8220;Nope. And Dean and Sam are suuuuper upset about it.&#8221; <\/p>\n<p>&#8220;I think Jack is pretty cool.&#8221; <\/p>\n<p>&#8220;Yeah, me too! I wasn&#8217;t sure at first about him, but I think he&#8217;s really interesting.&#8221;<\/p>\n<p>All this time, I&#8217;m signing into my laptop, he&#8217;s hooking me up to the Wifi &#8230; and for the rest of my stay with the Geek Squad, we talked about <em>Supernatural<\/em>.<\/p>\n<p>&#8220;Those guys are getting really old!&#8221; he said. (The men are 39 and 35. Just FYI.)<\/p>\n<p>&#8220;It is pretty funny to see them middle-aged now and hesitating before climbing over fences.&#8221; (Sheila, stop talking. Immediately. But I couldn&#8217;t.)<\/p>\n<p>I am sure all of this has been FASCINATING to read for those of you who do not watch the show.<\/p>\n<p>But I just wanted to describe this because<br \/>\n1. it was so funny and it started from the wallpaper which I had forgotten even was there and<br \/>\n2. he did not roll his eyes at my wallpaper but instead leapt right into the obsession and<br \/>\n3. it ended up being a fun interaction as opposed to stressful even though &#8211; EVEN THOUGH &#8211; I was right all along, my laptop was not equipped to handle the whatsit-thingie.<\/p>\n<p>He ended up trying many ways to fix the issue and was sincerely apologetic. &#8220;I&#8217;m so sorry about this!&#8221; &#8220;Oh whatever, I had a feeling. Thanks for trying.&#8221;<\/p>\n<p>Fandom can be toxic. But fandom can also be friendly and hilarious. It can bridge a generation gap. It can smooth out interactions. You can cut to the chase. (The interaction also shows how diverse the <i>Supernatural<\/i> fandom is.) Fandom can bond a &#8220;really old&#8221; lady like myself and a baby like this Geek Squad boy.<\/p>\n<p>Anything helping people communicate better is a net positive for our troubled world. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>I went to Best Buy to visit the Geek Squad because I was immersed in some kind of intractable problem and I barely know how to plug in a lamp, let alone figure out which programs to download and whether &hellip; <a href=\"https:\/\/www.sheilaomalley.com\/?p=135585\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[31],"tags":[2263],"_links":{"self":[{"href":"https:\/\/www.sheilaomalley.com\/index.php?rest_route=\/wp\/v2\/posts\/135585"}],"collection":[{"href":"https:\/\/www.sheilaomalley.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sheilaomalley.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sheilaomalley.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sheilaomalley.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=135585"}],"version-history":[{"count":9,"href":"https:\/\/www.sheilaomalley.com\/index.php?rest_route=\/wp\/v2\/posts\/135585\/revisions"}],"predecessor-version":[{"id":135595,"href":"https:\/\/www.sheilaomalley.com\/index.php?rest_route=\/wp\/v2\/posts\/135585\/revisions\/135595"}],"wp:attachment":[{"href":"https:\/\/www.sheilaomalley.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=135585"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sheilaomalley.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=135585"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sheilaomalley.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=135585"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}